Fathom
AI meeting notetaker (Zoom/Meet/Teams) with transcription, instant summaries, action items, "Ask Fathom," and CRM sync.
About
AI meeting notetaker (Zoom/Meet/Teams) with transcription, instant summaries, action items, "Ask Fathom," and CRM sync. #1 AI Notetaker on G2 (~5/5, 6,600+ reviews). Fathom 3.0 (bot-free live transcription incl. phone/in-person) launched April 15, 2026.
Across the review sites
What people love
- Transcripts and AI summaries are unusually fast and accurate, even with background noise.
- Setup is fast and low-friction, with a minimal UI that gets out of the way.
- The free tier is unusually generous and a genuine decision-driver, not just a trial gimmick.
- Customer support is fast and personal, often responding within hours.
- Transcripts link directly to the moment in the recording, making follow-up review fast.
What could be improved
- Transcription accuracy drops when people talk over each other or use unusual names/terms.
- Bot auto-join behavior is hard to fully control, sometimes duplicating across teammates or joining uninvited.
- Per-seat costs add up for people managing many separate client or company accounts.
- Account and sharing/access administration has documented rough edges, including one severe case of unresolved data loss.
- The 'bot-free everywhere' pitch outran the ship date — phone/in-person capture was still an unreleased iOS app at the 3.0 launch.
Pricing & verdict
$15/user/mo (Team plan, billed annually, 2-user minimum; $19/user/mo billed monthly)
Per seat- Value for money 4/5
- Ease of setup 5/5
- Capability depth 4/5
- Support & docs 4/5
- Integrations 4/5
Last researched August 2026 · compiled from public reviews and vendor pricing pages
Fathom news
- Fathom 3.0 drops the meeting bot for video/audio calls, but phone and in-person capture is still 'coming soon' ↗
The relaunch shipped bot-free capture with speaker diarization plus new ChatGPT/Claude integrations and an MCP server; a dedicated iOS app for phone/in-person meetings was announced but not yet released.
·#product ·via TechCrunch
What people are saying
"We ended up going with Fathom! I like them a lot. Very useful for Board meetings. Just make sure to still take your own notes or ask your team for theirs for context!"
"It does not always get everything exactly right, especially if people are talking over each other or using specific names and terms."
"The free plan is super-robust!!! As a small business owner, this is my top priority."
6 more comments from the community
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References
- 1. fathom.ai www.fathom.ai
- 2. fathom.ai www.fathom.ai/pricing
- 3. fathom.video fathom.video
- 4. G2 www.g2.com/products/fathom-video/reviews
- 5. Capterra www.capterra.com/p/276054/Fathom/reviews/
- 6. Reddit www.reddit.com/r/ExecutiveAssistants/comments/1pikd90/best_ai_notetaker/
- 7. techcrunch.com techcrunch.com/2026/04/15/fathom-adds-a-bot-less-meeting-mode-in-a-bid-to-take-on-granola/
- 8. producthunt.com www.producthunt.com/products/fathom