Salesforce Agentforce news
4 items compiled from vendor announcements and independent coverage · back to Salesforce Agentforce →
- KeyBanc analysts say Agentforce isn't winning over clients despite Salesforce's ARR claims ↗
Client conversations found messy underlying data blocking real deployments; Salesforce disputed the findings, and the report cites a Bernstein note calling adoption still early-stage.
·#press ·via The Register
- Salesforce agrees to acquire Fin (formerly Intercom) for about $3.6B, folding it into Agentforce ↗
The deal, expected to close in Q4 FY27, adds Fin's customer-service AI agent to Salesforce's Agentforce lineup.
·#acquisition ·via Salesforce (press release)
- Salesforce reports Agentforce ARR hit $1.2B in Q1 FY27, up 205% year over year ↗
Combined Agentforce and Data 360 annual recurring revenue reached roughly $3.4B, Salesforce said in its fiscal Q1 2027 results.
·#press ·via Salesforce (press release)
- ForcedLeak prompt-injection flaw let attackers exfiltrate Agentforce CRM lead data ↗
Noma Security found a 9.4-CVSS vulnerability combining a $5 expired-domain purchase with a DNS misconfiguration; Salesforce patched it.
·#incident ·via The Register