Koncert
AI dialer suite with four dialer types including an AI Parallel Dialer (6-10 conversations/hour), caller-ID health, and coaching.
About
AI dialer suite with four dialer types including an AI Parallel Dialer (6-10 conversations/hour), caller-ID health, and coaching. ~399 G2 reviews.
Across the review sites
What people love
- Parallel/flow dialing multiplies live connects — reviewers cite 100+ booked appointments in six months and conversations on roughly every fourth dial.
- Caller ID stays clean instead of getting flagged, which reviewers say directly boosts connect rates.
- Onboarding is fast and self-explanatory — G2's Pricing Insights peg typical implementation at under a month.
- Support is quick to respond and typically resolves glitches within a day or two, a recurring theme in reviews.
- Reviewers call the price reasonable for the throughput it delivers; G2's Pricing Insights show a 7-month average ROI payback.
What could be improved
- Occasional call-connection lag and dialer glitches are the most common complaint — G2's tag cloud shows Call Issues (35) and Dialer Issues (28).
- Admin and analytics trail the core dialer: no way to delete an uploaded call list, and limited visibility into which conversations converted.
- Every plan (Melody, Symphony, Melody+, Symphony+) is quote-only — no price is published anywhere on the pricing page.
Pricing & verdict
Custom pricing — contact sales for all four dialer tiers (Melody, Symphony, Melody+, Symphony+)
Custom quote- Value for money 4/5
- Ease of setup 4/5
- Capability depth 4/5
- Support & docs 5/5
- Integrations 3/5
Last researched August 2026 · compiled from public reviews and vendor pricing pages
Koncert news
- Koncert launches Koncert Phone and an AI Voice Agent for inbound calls ↗
New cloud business-phone line plus an AI agent that answers inbound calls and books meetings when reps can't pick up.
·#product ·via Koncert (press release)
- Koncert picks up G2 Summer 2026 high-performer badges across dialer categories ↗
·#press ·via Koncert (press release)
- Koncert adds AI PitchLab roleplay training and Waterfall Data Enrichment ↗
AI PitchLab lets reps rehearse pitches against an AI buyer; Waterfall Data Enrichment chains providers to fill in missing phone numbers before dialing.
·#product ·via Koncert (press release)
What people are saying
"I use Koncert's AI Power Dialer, which supports multi-line dialing and has been super reliable. You can upload leads from a CSV (so just export your Google Sheet) — no CRM required. It automatically scrubs against the DNC list if needed and even lets you manage your own suppression lists. Worth checking out if you want performance without the CRM lock-in."
"The parallel dialer is amazing. I get through my work so much faster than I ever could with a single-line dialer. I absolutely love the new UI, and the AI note taker saves me a ton of time. Reporting is extremely important for us, and the number of features Konsert offers—especially the ability to drill down into micro reports—has been a real game changer for me."
"I find the AI parallel dialer and flow dialer functions in Koncert very helpful as they have generated over 100 appointments for us in the past six months. I also appreciate the clean caller ID which boosts our connectivity rates."
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References
- 1. koncert.com www.koncert.com/pricing
- 2. koncert.com www.koncert.com/koncert-dialers
- 3. koncert.com www.koncert.com/koncert-press-releases
- 4. koncert.com www.koncert.com/koncert-press-releases/koncert-launches-koncert-phone-and-ai-voice-agent
- 5. koncert.com www.koncert.com/koncert-press-releases/koncert-unveils-ai-pitchlab-waterfall-data-enrichment-for-sales-teams
- 6. koncert.com www.koncert.com/koncert-press-releases/appleioscallupdate
- 7. koncert.com www.koncert.com/koncert-press-releases/g2-summer-2026-reports
- 8. G2 www.g2.com/products/koncert/reviews
- 9. Capterra www.capterra.com/p/134390/Koncert/reviews/
- 10. Reddit www.reddit.com/r/WholesaleRealestate/comments/1e9yd1s/multi_line_dialer/