PhoneBurner
Power (single-line) dialer with delay-free connections, 1-click voicemail drop, post-call email automation, and ARMOR spam protection.
About
Power (single-line) dialer with delay-free connections, 1-click voicemail drop, post-call email automation, and ARMOR spam protection. ~4.7/5 G2.
Across the review sites
What people love
- Reps consistently report higher call volume and faster follow-up thanks to the power dialer's delay-free connections and one-click voicemail/email automation.
- Onboarding is fast and hands-on, with reviewers praising a well-organized setup process and dedicated support during rollout.
- CRM integrations (Salesforce, Hubspot, Zoho and more) let reps dial straight from their pipeline, and several reviewers say pricing feels fair next to competitors.
- Customer support stands out — reviewers repeatedly praise fast, knowledgeable help, including PhoneBurner's AI assistant Fin.
What could be improved
- Pricing draws recurring complaints — reviewers cite steady rate increases and call PhoneBurner expensive relative to competitors.
- CRM integrations don't always work as advertised — some reviewers report missing plugin access or contact fields not syncing through during calls.
- Dialer list-building and call-filtering are rigid — reviewers want more control over call-list sizing and which numbers/lines get dialed.
- Customization is limited for complex outbound workflows, and TrustRadius reviewers separately flag thin email-campaign tools and occasional lag.
Pricing & verdict
$140/user/mo (Standard plan, billed annually)
Per seat Free trial
- Value for money 3/5
- Ease of setup 4/5
- Capability depth 3/5
- Support & docs 4/5
- Integrations 3/5
Last researched August 2026 · compiled from public reviews and vendor pricing pages
PhoneBurner news
- PhoneBurner achieves SOC 2 Type II certification ↗
·#product ·via PhoneBurner Blog
- LeadStream update adds recycle limits for smarter automatic lead distribution ↗
·#product ·via PhoneBurner Blog
- PhoneBurner ships Supervisor Roles and smarter admin tools for teams ↗
·#product ·via PhoneBurner Blog
What people are saying
"It integrates with most CRMs in the market and you can directly call from the CRMs using their extension. Compared to other platforms on the market, the price for you is fair."
"Has problems where I can't see the name of the person I'm calling. This really hurts my credibility."
"I can touch 60-80 prospects an hour by leaving a prerecorded message, dropping an email, documenting the call... with one button."
4 more comments from the community
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References
- 1. phoneburner.com www.phoneburner.com/pricing
- 2. phoneburner.com www.phoneburner.com/
- 3. phoneburner.com www.phoneburner.com/power-dialer-software
- 4. phoneburner.com www.phoneburner.com/news
- 5. G2 www.g2.com/products/phoneburner/reviews
- 6. G2 www.g2.com/products/phoneburner/reviews?qs=pros-and-cons
- 7. Capterra www.capterra.com/p/134672/PhoneBurner/reviews/
- 8. TrustRadius www.trustradius.com/products/phoneburner/reviews
- 9. tcpaworld.com tcpaworld.com/2025/02/25/drop-full-episode-deserve-to-win-ep-31-w-phoneburner-ceo-on-the-accidental-fcc-shutdown-that-nearly-killed-the-company/
- 10. phoneburner.com www.phoneburner.com/blog/supervisor-roles-smart-admin-tools
- 11. phoneburner.com www.phoneburner.com/blog/smarter-lead-distribution-with-leadstream-recycle-limits
- 12. phoneburner.com www.phoneburner.com/blog/soc-2-type-ii-certified-dialer